Introducing the new Paystack app for Shopify

We’re thrilled to announce the new Paystack app for Shopify which allows you to continue receiving payments seamlessly on your Shopify Store.

In addition, you can now initiate refunds directly from Shopify and have them processed via Paystack automatically. This makes it even easier to reconcile transactions and ensures that you’re refunded additional Shopify transaction fees.

Paystack helps businesses in Africa get paid by anyone, anywhere in the world. This is why we integrated with Shopify in 2016 to allow merchants collect payments via Paystack on their Shopify store. It’s been exciting to watch our merchants’ Shopify businesses continue to grow.

Shopify recently made a few changes to how third-party payments apps work on the platform, which required all payments apps to rebuild new apps for the Shopify App Marketplace.

We’re excited to announce that the new Paystack app for Shopify meets Shopify’s updated requirements! 🎉

What’s in the box?

With the new Paystack app for Shopify, you’ll continue to enjoy modern, frictionless payments, multiple payment channels, advanced fraud detection systems, detailed reporting for easy reconciliation, and more.

What do you need to do?

If you’re a Shopify store owner who uses Paystack to accept payments, you might have received our email updates with details on how to migrate to the new app. You’ll need to reinstall the Paystack app on your Shopify store to keep accepting payments on your store.

You might have seen a banner that looks like this on your Shopify Dashboard.

Don’t be alarmed. Although the deadline has passed, all you need to do is to install the new Paystack app for Shopify.

How do you install the new Paystack app?

To install the new Paystack app, please visit this link. We also created a video to guide you through the app setup.

Can I use the new app if I don’t have the old app installed?

Yes! You don’t need to have the old app installed to get the new and improved app.

If you’re new to Shopify - or if you haven’t used Paystack on Shopify before - you can go through the same process to install the Paystack app for Shopify and allow customers pay you quickly and securely on your Shopify store.

What if I still have the old app installed?

Shopify deactivated the old Paystack app for Shopify on July 31, 2022, but the new Paystack app for Shopify is now available to download, so you can continue to enable a seamless payment experience for your customers.
It’s really easy to install - it takes less than 3 minutes.

You can read this update from Shopify which breaks down the changes to payment apps on Shopify stores.

Here are the installation instructions again, but if you have any further questions, or want to get on a call with someone to walk you through the reinstallation step by step, kindly reach out to us via [email protected] and we’ll be happy to help!

We’d love to meet you 💙

If you’re curious about how to grow your Shopify store, join our virtual hangout on Tuesday, September 20 at 3:00 PM (SAST).

You’ll get to meet with friends in the Shopify community and hear from leading eCommerce brands across Africa, as they share how they got started, unique opportunities that exist in their country, and tips on how to grow your eCommerce business. Book your free seat here ✨