Introducing the Paystack Merchant App

We're excited to announce that you can now manage your Paystack business from your phone with the Paystack Merchant App.

Sign up for Paystack in minutes

Create a free Paystack account and start accepting payments in minutes. Scan your onboarding documents with your camera and request for a live Paystack account all from your phone.

Send simple invoices

Request online payments from customers with a note. Track who has paid, how much you're owed and send reminders when payments are delayed.

Monitor your business performance

View your revenue, balance and pending payouts from the app. You can also browse past payouts and your entire balance history.

Get alerts for important updates

Stay on top of new payments with push notifications. In future, you'll also receive alerts when your inventory is low, when you receive a chargeback, and much more.

Manage your transactions

The Merchant App simplifies your everyday administrative tasks. You can:

• Search for transactions
• Mark orders as completed
• Make refunds to customers
• Contact your customers via WhatsApp, call, or email

In future, you'll also be able to respond to chargebacks and disputes right from the app.

Get instant support

If you ever have questions, suggestions, or complaints, help is only a few taps away. You'll find answers to most of your questions on our Help Desk, and you can also chat with the Paystack Support team, right from the app.

Download the Paystack Merchant App

Common Questions

Is the Paystack Merchant App a Dashboard replacement?

No, the app is a complement to the Paystack Dashboard and not a replacement. Use the Merchant App to manage your business on the go and the Dashboard for advanced data reporting.

Who can use the Paystack Merchant App?

If you already have a Paystack account, you can use the App - simply log into your existing account. If you don’t already have a Paystack account, you can create one in minutes from the app and get started collecting payments. Everyone on your business, no matter the role, can use the Merchant App. User permissions and team roles work just as they do on the Dashboard.

Does it cost extra to use the app?

No, the app is completely free to use, and it comes at no additional cost.

Is this different from Paystack Go?

Yes. Unlike the Paystack Go web app, the Paystack Merchant App supports native mobile functions like fingerprint login and camera usage. If you currently use Paystack Go, kindly switch to using the app. We'll be shutting down Paystack Go at the end of June 2020.

More info?

If you have any questions or suggestions at all, we’re more than happy to hear from you. Simply install the app, go to the “Help & Support” section, and chat with us.