API Changelog

Stay up-to-date with the latest changes on our APIs

Upcoming changes

We are working on exciting features. While we work, keep building!

June 2022

  • We added a reason parameter to the customeridentification.failed webhook event. Merchants can use this parameter to find out the cause of a failed customer validation.
  • We added middle_name as an optional parameter to the Customer ValidationAPI. You can add this as an extra parameter when validating a customer's details.

May 2022

  • We added an endpoint to Requery Dedicated Virtual AccountsAPI. Merchants can use this endpoint to check a virtual account for new transactions that haven't been processed yet. Calling this endpoint will trigger a background requery process, and if any pending transactions are found, the transaction will be created, and the webhook notification will be sent to your server.

February 2022

  • We added first_name, last_name and phone to the request body of the Create Dedicated Virtual AccountAPI. Merchants can use these parameters to update an existing customer's record and create a dedicated virtual account in one API call.

December 2021

We updated the statuses of refunds to better capture the state of a refund:

  • pending: The refund initiated, waiting for response from the processor.
  • processing: The refund has been received by the processor.
  • processed: The refund has successfully been processed by the processor.
  • failed: The refund cannot be processed. Your account is credited with refund amount.

When a refund is initiated for a transaction, the transaction's status previously showed reversed regardless of whether the refund had been processed. We're now better reflecting the status of a transaction with the following:

  • reversal pending: The refund is pending or still processing.
  • reversed: The refund has been successfully processed.
  • success: The refund failed and your account is credited with the refund amount.

We now send webhook events to monitor the state of a refund:

  • refund.pending
  • refund.processing
  • refund.processed
  • refund.failed
Kindly check out the Refunds documentation to learn more about refunds and how to automate your refunds.

November 2021

We added three new statuses to the SubscriptionAPI:

  • non-renewing: The subscription is still active but won't be charged on the next payment date and will be marked as completed.
  • attention: The subscription is still active, but there was an issue while trying to charge the customer's card. The issue can be an expired card, insufficient funds, etc. We'll attempt charging the card again on the next payment date.
  • cancelled: The subscription has been cancelled.
Kindly check the list of subscriptions statuses to learn more.

October 2021

September 2021