Paystack is committed to upholding the highest levels of ethical conduct and regulatory compliance across all regions where we operate.
This refers to reporting genuine concerns about wrongdoing within Paystack. It includes illegal activities, fraud, misconduct, policy breaches, or unethical behavior that may harm the company, its people, or stakeholders.
This policy applies to everyone acting on behalf of Paystack. It excludes personal grievances, petty or malicious reports, ongoing disciplinary matters, and issues before a court, which should be handled through internal people processes.
All employees, customers, partners, vendors, and stakeholders are encouraged to report concerns about misconduct that has occurred, is ongoing, or is reasonably anticipated.
Concerns may be reported through [email protected]. Reports can be made confidentially, partially anonymously, or anonymously, and must be made in good faith and based on reasonable belief.
Paystack treats all whistleblowing reports confidentially and prohibits retaliation against anyone who raises a concern in good faith. All reports are assessed promptly and investigated, with appropriate corrective or disciplinary action taken where necessary.
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